Services > Area Agency on Aging > County Ride > FAQ's

Frequently Asked Questions

Wil I have to share a ride with another passenger if I am using a specialized service/demand response?

You may have to share a ride.  It will depend on our scheduled trips for the day; however, are vehicles are safe and comfortable and we will make every effort to ensure you have a pleasant experience.

Am I able to request a ride to go shopping or get my hair done?

Yes.  Our goal is to assist you in meeting your transportation needs.

Do I have to pay for each trip?

Yes.  You need to pay each time you ride.  The driver who picks you up may not be the driver who takes you home.  Exact change is required.  The drivers do not carry change.  Monthly passes and ticket books are available for purchase for public routes.  Special payment arrangements may be set up for specialized services.  Please call with any questions about fares.

Do I have to wear a seat belt?

Yes, it is the law.

What should I do if I decide not to go on a scheduled demand response trip?

You need to ensure you call the County Ride office and speak to a dispatcher or leave a message at least two hours before your scheduled trip.