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The original item was published from 1/15/2021 1:04:45 PM to 12/19/2021 12:00:04 AM.

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Posted on: December 18, 2020

[ARCHIVED] Queen Anne’s County Asks Customers to Utilize Online Systems

County Business

Queen Anne’s County Asks Customers to Utilize Online Systems 


Queen Anne’s County we would like to make sure you have all the information you need for the upcoming tax season. We are encouraging citizens with county business to utilize as many services by email, telephone or online. The county remains open for business, and much business can be done without any face to face contact. Any visitors showing signs of illness will not be permitted in any buildings.

Department of Budget, Finance and Information Technology 

 We are encouraging all residents to make payments:

  1. Using the secure drop box, which is in the front lobby vestibule at The Liberty Building, 107 N Liberty St, Centreville.
  2. Using the County’s online bill payment system to process tax or utility billing and assessment payments.  
  3. By mailing in their payments to Treasury Office, PO Box 267, Centreville, MD 21617            

 A limited number of staff members are available by phone or email to assist with online payments. Tax payments made via credit cards will continue to be assessed a 2.39% processing fee. Tax payments made via electronic check will be assessed a $0.50 processing fee. Utility bill payments will be charged $2.25 for transactions up to $150 and $6.25 for transactions over $150 with a $400 maximum payment. 

 For all other payments: 

  • Mail to Treasury Office, PO Box 267, Centreville, MD 21617-0267


 You may also contact us by phone and email: 

 Utility Billing: 

Phone: (410) 758-2574 

Email: UtilityBilling@QAC.ORG


 Tax and All Other requests: 

Phone: (410) 758-0414 x2087 

Email: Treasury@QAC.ORG


Department of Planning and Zoning

The Department of Planning and Zoning is open; however, residents are strongly encouraged to submit building permit and project applications by placing forms in the drop box located at the front counter of the Department in the Vincit Building. All permit and planning forms will be available at the front counter, and a dedicated telephone line has been installed at the counter so that the public may confer with Department staff. For those who do wish to submit applications directly, citizens are encouraged to practice social distancing at the permit counter by limiting entry to 3 customers at a time, remaining 6 feet apart while waiting in line, and wearing a mask at all times and in all areas in the building.  

In addition, all building permit and project applications are available at the Department’s website as follows: · Permit Forms: · Permit Applications: · Development/Planning Applications: 

Residents are also encouraged to contact the Department staff by telephone or email in advance, as much business may be conducted remotely via email and fax. Department inspectors will be conducting inspections that will be completed as safely and as responsibly as possible. 

· Staff Directory/email addresses: 

· Telephone Permits: (410) 758-4088 

· Fax Permits: (410) 758-3972 

· Telephone Planning: (410) 758-1255 

· Fax Planning: (410) 758-2905 

Please see the County’s Agenda Center website at for information regarding the status of and procedure for all public meetings. Projects submitted for Staff Technical Advisory Committee review will be reviewed remotely by appropriate staff and comments will be provided in writing (via email, fax, or paper mail in accordance with applicant request). Project meetings and consultations will be conducted by virtual meeting only. 


Economic and Tourism Development


The Chesapeake Heritage and Visitors Center located at 425 Piney Narrows Road in Chester has had a recent renovation and is open to the public weekdays from 8:00 am till 4:00 pm. We look forward to showing you all the new features. They can be reached by phone at (410)604-2100


Economic Development continues to support our business community. For more information about programs available visit



Department of Community Services

The Area Agency on Aging, Local Management Board and Housing and Community Services are still seeing clients.  Call (410)-758-0848 for assistance.  

 All Transit/County Ride services are currently operating as normal.  Call (410)-758-2357 for assistance.  

Senior Centers

The Maryland Department of Aging still has all Senior Centers across the state closed at this time. Queen Anne’s County Senior Centers (Grasonville, Kent Island, and Sudlersville) are closed for all Senior Center activities until further notice. If any seniors need resources during this time, please contact the Area Agency on Aging office at: (410)-758-0848.

For more information about all the county departments visit or follow us on social media @QACGOV



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